How does PayStay work?

With PayStay, you can easily pay for parking using your mobile device, eliminating the need for coins or paper tickets.

PayStay parking
Parking

Easy parking at your fingertips.

Manage you parking sessions with the PayStay mobile app, PayStay website, SMS, Interactive Voice Response (IVR), phone our customer service centre or use the PayStay guest feature for app-less digital payment.

See how it works

With PayStay Guest, users can easily pay for parking using their mobile device, eliminating the need for coins or paper tickets.

PayStay QR Codes are Fast, Easy, Convenient and Safe

The PayStay team received overwhelming feedback from our users that you want a more streamlined way to enter location information and pay for your parking.

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PayStay iOS App

Download

Download the PayStay mobile app from the Google Play Store or the Apple App Store.

Download on the Apple storeDownload on google play

Register

Register to use PayStay via the app or website. This is a one-off process.

FAQ's

Questions you might have.

How does PayStay work?

PayStay complements a parking operator’s existing meter or pay-and-display payment options. PayStay allows for on-street car parking without having to buy a ticket or deposit coins into a meter. Simply set up an account by downloading the PayStay App or register at www.paystay.com.au.

Do I have to be registered to use PayStay?

PayStay app users must be registered. You can register via the PayStay app, available from the Apple App Store or the Google Play Store. Alternatively, you can register online.  Payment without the requirement to register is available utilising the PayStay guest feature. Simply scan the QR code on selected parking meters.

Are there any other methods of registering?

You can also register through the PayStay Call Centre on 1300 322 111.

How are my payments collected?

When you register for an account with PayStay you will be prompted to enter your credit card details. Your credit card will be debited by an amount that you specify on registration (the "Top Up Amount") and automatically by that amount each time your account falls below a minimum account balance which you also nominate upon registration ("the Low Balance Threshold").

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Get Started.

With PayStay, users can easily pay for parking using their mobile devices, eliminating the need for coins or paper tickets.

Download on the Apple storeDownload on google play